THE INFLUENCE OF WORKLOAD AND WORKING ENVIRONMENT ON EMPLOYEE PERFORMANCE WITH WORK STRESS AS AN INTERVENING VARIABLE AMONG EDUCATIONAL STAFF AT UNIVERSITAS SWADAYA GUNUNG JATI

Abstract

In 2023, According to Unirank Universitas Swadaya Gunung Jati was ranked 25th best private university in Indonesia. This achievement was based on the performance of all academic community members, one of which was the educational staffs. To achieve this, there seem to be some influencing factors, such as workload, work environment and work stress. This research aims to determine how workload and work environment influence employee performance with work stress as an intervening variable. Drawing on purposive sampling technique and proportional structured random sampling, this research involved 79 respondents. Data analysis uses SmartPLS software to determine the influence of independent variable on the dependent variable and on the intervening variable. The study found that there is no partial influences of workload on work stress; There is no partial influence of work environment on work stress; there is partial influences of workload on employee performance; there is a partial influence of work environment on employee performance; there is no partial influence of the work stress on employee performance; work stress failed to mediate the influence of workload on employee performance; work stress failed to mediate the influence of work environment on employee performance